Terms & Conditions

Welcome to VassafaVol! These Terms and Conditions outline the rules and regulations for using our website (vassafavol.com) and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms and Conditions, please do not use our services.

1. Definitions
"Company," "We," "Us," "Our" – Refers to VassafaVol.
"Website" – Refers to vassafavol.com and its content.
"User," "You," "Your" – Refers to visitors, customers, and anyone accessing our services.
"Services" – Refers to travel planning, guided tours, and other offerings by VassafaVol.

2. Use of the Website
By using our website, you agree to:
✔ Use it for lawful purposes only.
✔ Not engage in fraudulent, misleading, or harmful activities.
✔ Not copy, modify, distribute, or reproduce website content without permission.
✔ Not attempt to disrupt website functionality, such as hacking or spreading malware.

We reserve the right to restrict or terminate access to users who violate these terms.

3. Booking & Payments
3.1. Booking Process
All bookings must be made through our official website or by contacting our team directly.
You must provide accurate and complete information when making a booking.
Confirmation will be sent after successful payment.

3.2. Pricing & Payments
Prices are listed in [Currency] and may change due to market conditions.
Payment must be made in full before the trip begins.
Accepted payment methods include credit/debit cards and other secure payment gateways.

3.3. Cancellation & Refund Policy
User-Initiated Cancellations: Refunds are subject to cancellation policies specified during booking.
Company-Initiated Cancellations: If VassafaVol cancels a trip, users may receive a full refund or reschedule.
No-Show Policy: Failure to show up for a booked service may result in forfeiture of the booking without a refund.
For specific refund details, please refer to our Cancellation & Refund Policy.

4. Travel Responsibilities

4.1. User Responsibilities
By booking a trip with us, you agree to:
✔ Follow all applicable local laws and regulations while traveling.
✔ Ensure you have the necessary travel documents (e.g., passport, visa).
✔ Be responsible for your health, safety, and personal belongings during the trip.

4.2. Company Responsibilities
VassafaVol aims to provide high-quality travel services, but we are not responsible for:
✖ Delays, cancellations, or interruptions due to weather, government regulations, or third-party issues.
✖ Loss, theft, or damage to personal belongings.
✖ Any unforeseen incidents beyond our control.

5. Third-Party Services
Some services (e.g., hotel bookings, transportation) may be provided by third-party partners. VassafaVol is not responsible for the actions, policies, or services of third-party providers. Users should review the terms of third-party service providers before making bookings.

6. Liability & Disclaimers

6.1. Limitation of Liability
To the maximum extent permitted by law, VassafaVol shall not be liable for:

Indirect, incidental, or consequential damages.
Loss of profits, data, or business opportunities.
Personal injury or accidents during travel.

6.2. Disclaimer of Warranties
We provide services "as is" and "as available" without warranties of any kind.
We do not guarantee uninterrupted or error-free access to our website.
We are not responsible for inaccuracies in third-party service information.

7. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of VassafaVol and protected by copyright laws. Users may not copy, distribute, or use our content without written permission.

8. Privacy & Data Protection
We handle user data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our policy.

9. Changes to Terms & Conditions
VassafaVol reserves the right to update these Terms and Conditions at any time. Changes take effect upon posting on our website. We encourage users to review this page periodically.

10. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of Australia. In case of disputes:

We encourage resolving issues amicably through customer support.
If resolution is not possible, disputes will be handled by courts in Australia.
11. Contact Us
For questions about these Terms & Conditions, please contact us:

📍 Office Address: 25 Tincombe St, Canterbury NSW 2193, Australia
📞 Phone: +61 411 727 874
📧 Email: [email protected]